According to Bill Handel, a new controversy is brewing in the world of Big Religion.
Churches that maintain "prayer lines" for people to call when in need of spiritual solace are getting some complaints from their flocks. Care to guess why?
It's because the churches are outsourcing prayer lines to call centers in India.
Gimme a a-men!
One of the biggies in this "business" is called India Prayer Solutions of Mumbai. Complaints against their services include listening to an "associate" reading prayers -- haltingly -- off a "cheat sheet" and Hindu employees having trouble keeping the number of deities in their prayers down to the Christians' one God.
Having had to deal with Indian call centers regarding computer and ISP questions, my sympathies are with those calling in. If "Darren" or "Jane" can't deal with issues of dropped connections and misbehaving computer programs, how good can they be with matters of faith?
Come to think of it, the next time AT&T gives me grief and I'm feeling sad, maybe I'll call a prayer line and kill two birds with one stone. So to speak.
6 hours ago